FAQ

Frequently Asked Questions

Shipping Information

IN-STOCK: Orders placed Mon–Fri before 9 A.M. EST ship the same day. Orders after 9 A.M. EST ship the next business day.

PRE-ORDER: Estimated shipping dates are in the product description. Orders with both in-stock & pre-order items ship when the pre-order is ready.

PRINT-ON-DEMAND: Custom-made items ship in ~2–3 weeks. Combined orders ship when all items are ready.

Domestic (USA): USPS Ground or UPS Ground: 3–5 business days. UPS 2-Day, Next-Day: 1–3 business days.

International: USPS First Class Intl: 7–21 days. DHL Express: 1–3 business days. Customs fees may apply.

You’ll receive a shipping confirmation email with tracking details. Allow 24–48 hours for tracking updates.

Contact us ASAP. We’ll try to help, but changes can’t be guaranteed once processing begins.

Check with neighbors or your local post office. If still missing, contact the carrier. We can assist with a claim but can’t guarantee recovery.

Returns & Exchanges

Yes, within 30 days of delivery if items are unworn, unwashed, and in original condition. Shipping costs are non-refundable.

BUY OR DIE series, CAVITY CRYPT, ART PRINTS, and final-sale items cannot be returned unless defective.

Email us within 30 days. If it’s our mistake, we’ll cover return shipping.

Send photos and order details within 30 days, and we’ll assist with a replacement or refund.

Refunds are issued after inspection. Please allow 3–5 business days for funds to reflect in your account.

General Questions

Orders, including pre-orders, are charged at the time of purchase.

A limited-time pre-order event (2–5 days) featuring exclusive designs. Restocks are not guaranteed.

Yes! Creators on Instagram, YouTube, TikTok can apply for perks and commissions.

Sales tax is collected based on applicable state laws.

Gift cards are sent via email. Check spam or contact us if not received. Gift cards are final sale.

Orders cannot be changed after submission. Place a new order if needed.

Orders cannot be combined after submission. Contact us for help.